WEBSITE TERMS & CONDITIONS
Rosie Dub: March 2026
1. About This Website
This website is operated by Rosie Dub (ABN:57656652113).
Throughout the site, the terms we, us and our refer to Rosie Dub.
By accessing this website or purchasing our products or services, you agree to be bound by these Terms and Conditions and any policies referenced within them.
If you do not agree, you must not use this website.
These Terms are governed by the laws of Australia.
2. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law (ACL).
You are entitled to a replacement, repair or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Where a product or service is not of acceptable quality, you are entitled to have the goods repaired or replaced
3. Products & Services
We sell:
• Physical goods
• Services (including coaching, consulting, workshops, or similar)
• Digital and creative products (courses, downloads, templates, resources, written material, artwork, or intellectual property)
We reserve the right to:
• Modify or discontinue products/services at any time
• Limit quantities
• Refuse service where necessary
• Correct pricing or description errors
All descriptions and prices are subject to change without notice.
4. Orders & Payments
Orders are confirmed once payment is received.
We accept payment via:
[Stripe / PayPal / Bank Transfer / Other]
You agree to provide accurate purchase information and authorise us to charge the provided payment method.
If payment fails, we may suspend or cancel the order.
5. Shipping (For Physical Products)
Shipping timeframes are estimates only.
We are not responsible for delays caused by postal carriers or customs.
Risk passes to the customer once goods are dispatched.
Incorrect addresses provided by the customer may incur reshipping costs.
6. Refunds & Returns
Change of Mind
We are not required to provide refunds for change of mind.
However, we may offer a discretionary return within [X days] if:
• Item is unused
• In original packaging
• Customer pays return postage
Faulty or Major Failure
Under Australian Consumer Law, you are entitled to a remedy if a product:
• Is faulty
• Unsafe
• Not as described
• Does not perform as promised
Contact: [email] within [reasonable time] with proof of purchase.
7. Services Policy
Services are considered delivered once:
• A session occurs
• Work has commenced
• Materials have been provided
• Access has been granted
No refunds are provided for missed appointments or change of mind.
Rescheduling requires [24/48 hours] notice.
8. Digital Products & Online Content
Due to the nature of digital products:
All digital sales are final once accessed or downloaded, unless required under Australian Consumer Law.
If a file is defective or inaccessible, we will repair, replace or re-provide access.
9. Intellectual Property (Very Important Section)
All content on this website remains the property of [Business Name], including:
• Courses
• Documents
• Templates
• Writing
• Designs
• Branding
• Artwork
• Videos
• Coaching frameworks
• Downloadable resources
You are granted a personal, non-transferable licence only.
You may NOT:
• Copy or reproduce
• Share login access
• Upload to other platforms
• Resell or redistribute
• Teach using our materials
• Modify and claim as your own
Commercial use is strictly prohibited without written permission.
Unauthorised use may result in legal action.
10. User Conduct
You agree not to:
• Misuse the website
• Attempt to hack or scrape content
• Share confidential material
• Harass or abuse staff or community members
We may terminate access without refund if these conditions are breached.
11. Results Disclaimer (Important for Coaching/Services)
We do not guarantee specific outcomes.
Results depend on many factors outside our control including effort, experience, skill level, and implementation.
All information is educational and not financial, legal, or medical advice.
12. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for:
• Indirect or consequential loss
• Loss of business or income
• Misuse of our products/services
• Decisions made based on our information
Where liability cannot be excluded, it is limited to:
• Re-supply of services, or
• Replacement of the product
13. Third-Party Links
We may link to third-party websites.
We are not responsible for their content, policies or practices.
14. Privacy
Your use of this website is also governed by our Privacy Policy.
15. Changes to Terms
We may update these Terms at any time.
Changes take effect upon publication.
16. Contact
[Business Name]
Email: [email]
Address: [business address or registered address]